Challenge
NamasteHealth's users span Tier-2 and Tier-3 cities and prefer to chat in their mother tongue. Existing English-first models gave poor, unsafe answers.
NamasteHealth
Multilingual patient support across 8 Indian languages, built in a weekend.
Solution
They adopted Sutra via Oogam's chat completions API, routing patient questions through a triage assistant with Indian-language support and guardrails.
8
languages supported
63%
tickets auto-resolved
2 days
to production
Product: Sutra · All stories